These terms and conditions - that can be modified at any time, "apply to all direct or indirect services available online, by email or by telephone. By accessing, browsing and using our website and / or make a reservation, you agree to have read, understood and agree to the terms and conditions shown below (including the portion relating to privacy).


1. Scope of our service

Through this website, we (Hotel Don Carmelo S.A. · Paseo de Don Carmelo · 30 · 05001 · Avila) provide an online platform through which we offer our rooms and web site visitors can make reservations. In making a reservation by hoteldoncarmelo.es, you enter into a direct contractual relationship (legally binding) to the Hotel Don Carmelo. From the moment you make your reservation.

Our services are only for personal, noncommercial use. Therefore, it is not allowed re-sell, deep (deep-link), use, copy, monitor (eg, spider, scrape), display, download or play the content, information, software, products or services available on our website for any commercial or competitive activity.


2. Privacy

hoteldoncarmelo.es follow ethical standards and respects your privacy. Save the data required by law in any jurisdiction and your name, email address and credit card information to complete the booking, we will not disclose your personal information to third parties without your consent. We beg you consult the privacy policy for more information.

3. Cancellation

When you make a reservation at our hotel, you agree to their conditions of cancellation and no show the hotel, and other additional terms (delivery) of hotel that affect your reservation or your stay. This includes services and products offered by the hotel. The general conditions of cancellation and no show of each hotel are available to you on our website, both in the hotel information pages, and during the reservation process and the confirmation email. Please note that some rates or special deals do not allow cancellations or changes. Check the details of each room to see the conditions carefully before booking.

If you want to review, modify or cancel your reservation, please see the confirmation email and follow the instructions. Please note that surcharges apply for cancellation in accordance with the cancellation and no-show at the hotel. We recommend you read these conditions carefully before booking.

 

4. Miscellany

Except as otherwise indicated, the software required to use our services or similar systems, or that is used on our website, and the intellectual property rights (including copyrights) of content and information, and the material on our website belong to hoteldoncarmelo.es

These terms and conditions and our services are governed by and drawn under the laws of Spain and any dispute arising from these terms and conditions and our services will be presented only before the competent courts of Spain.

Introduction

We value your trust in hoteldoncarmelo.es to make your hotel reservation. Therefore, properly safeguard and protect the privacy and confidentiality of your personal information (including details of your credit card.)


Collection of information

When you make a reservation in the hotel, we will ask you to fill in an online form with your name, address (home or office), email address (private or professional), telephone number (mobile, home or office), data credit card (credit card type, number, CVC, expiry date, cardholder's name, etc..) and, where possible, booking preferences and smoking or non smoking. This information is required to process, book and complete your reservation (including sending an email confirmation).


Protect your information from your credit card

In order to protect and safeguard your personal information, we have implemented procedures and appropriate business systems. For example, the information in your credit card is transmitted via a secure server protocol, which encrypts your personal information and your credit card. The encryption method used is "Secure Socket Layer (SSL). Our SSL certificate has been issued by NAME (www.NOMBRE.com). In addition, we have implemented and use security procedures and physical and technical restrictions to access and use of personal information. Only authorized personnel have access to personal information to carry out their work with reference to our services.

We'll save the details of your credit card for up to 10 days after booking. After this period, the data is deleted.


Control over your data

You will have the opportunity to review the personal data at all times. You can request your personal data by sending an email to informacion@hoteldoncarmelo.es Please enter 'personal data' under the heading of 'subject' of email.

If your details are incorrect, change it upon request. You can also send an email to the above address for hoteldoncarmelo.es delete your personal data in your database.


When hoteldoncarmelo.es send emails to your account?

You will receive an email confirmation once the process. Please print this email and do not forget to submit your arrival.

If you have any suggestions or comments regarding this privacy policy, please send an email to informacion@hoteldoncarmelo.es

We may modify at any time, how to collect, transmit and process the personal information and other information, as we deem necessary. This privacy statement may be corrected at any time in order to reflect the latest changes.